Gaming is for fun — not stress. Kirkeya wants every member to enjoy entertainment safely, healthily, and within their limits. Here you'll find all the responsible gaming tools and information you need.
Set Your Own Limits
Take a Break
View Your Activity
Temporary Account Suspension
Set a Time Limit
In Bengali, 24/7
Online gaming, when enjoyed responsibly, is a great form of entertainment. But when someone loses track of their limits, overspends their budget, or lets gaming affect their daily life — it can become a problem.
Responsible Gaming It means playing with awareness — knowing your financial limits, keeping track of your time, and treating gaming as one part of your entertainment rather than the center of your life.
Kirkeya goes beyond mere compliance — we genuinely want every member to play in a healthy, balanced way. That's why we've built a set of simple yet effective tools to help you stay within your limits.
Gaming should never come before your family, work, or health. If you ever feel like gaming is getting out of control, now is the time to act.
Kirkeya's Commitment: We never encourage members to play beyond their means. Our platform is built for entertainment, not addiction.
These tools put you in control of your own gaming experience.
Set the maximum amount you can deposit daily, weekly, or monthly. Reducing the limit takes effect immediately; increasing it requires a 7-day waiting period.
Set a loss limit in advance — once your losses reach that amount within a given period, your gaming will stop automatically. This helps protect you from sudden, significant losses.
Set a limit on how long you play in one session. When your time is up, Kirkeya will notify you automatically. It's the most effective way to avoid extended gaming sessions.
Take a temporary break lasting anywhere from 24 hours to 30 days. During this time, all gaming-related communications will be paused. Your account will be reactivated automatically once the break period ends.
Fully deactivate your account for anywhere between 1 month and 5 years. During this period, no gaming or deposits are possible. This is the strictest self-protection measure available.
Review all your transactions, bets, and game history. Analyse your own gaming behaviour and make informed decisions when needed.
How Do I Use the Tools? Log in to your Kirkeya account → Settings → navigate to the Responsible Gaming section. If you need help at any point, reach out via live chat.
Gaming addiction doesn't happen overnight — it creeps up gradually. If you notice the signs below, it's time to take action.
Spending Beyond Your Budget: At the end of the month, you realize you have spent far more BDT on gaming than you intended.
Chasing Losses: You're placing bigger bets to try to recover a previous loss.
Losing Track of Time: You planned to play for a couple of hours, but once you're in, far more time slips by than you intended.
Playing in Secret: You are hiding your gaming from family or friends, or not being honest about how much time or money you are spending.
Daily Life Is Being Affected: Gaming is having a negative impact on your work, studies, sleep, or family relationships.
Feeling Uncomfortable When Not Playing: You feel irritable or restless when you're unable to game.
If you notice any of these signs, don't wait — contact support right away. Seeking help isn't a sign of weakness; it takes real courage.
Think honestly about the questions below. If you answer "Yes" to more than three, it's time to start using the Responsible Gaming tools.
Did you spend more than your planned gaming budget last month?
Have you ever found it hard to stop gaming on a given day?
Have you placed larger bets trying to win back money you have lost?
Have you ever hidden your gaming from family or friends?
Do you get irritable or restless when you can't game?
Does gaming feel more important to you than work or studies?
Have you borrowed money from anyone to fund your gaming?
More than three "yes" answers? Use Kirkeya's self-limit or cool-down feature right now. Our support team is ready to help.
Setting limits on Kirkeya is quick and straightforward — it only takes a few minutes.
Sign in to the Kirkeya website or app with your username and password.
Click your profile icon in the top right corner, then select "Account Settings".
Click the "Responsible Gaming" tab.
Deposit limit, loss limit, session time, or self-exclusion — choose whichever tool suits your needs.
Enter the amount or time limit and click the "Save" or "Confirm" button. The limit will take effect immediately.
Keep in Mind: Reducing a limit takes effect immediately, but increasing one requires a 7-day waiting period. This is intentional by design.
If someone in your family is struggling with gaming — especially a minor — take the following steps.
Kirkeya is strictly for adults only. We enforce rigorous age verification at registration and before a member's first withdrawal.
Providing your date of birth at registration is mandatory. Providing false information will result in account termination.
A national ID card or passport is required to confirm your age before your first withdrawal.
If an underage account is identified, it will be terminated immediately and all associated data will be deleted.
Reach out without hesitation or embarrassment. Our team is always here for you.
The fastest way to get help. Available in Bengali, 24/7.
Always OnlineEmail us with a detailed description of your issue. You will receive a response within 24 hours.
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